Carol Harding- Practice Management Consultant & Director
Carol Harding is the Owner and Director of Aspire Medical Practice Management. She is an AAPM Fellow, an industry trainer, and accreditation co-surveyor, with over 21 years’ experience in the general practice sector.
Carol managed a large multi-site general practice for more than 11 years before establishing her consultancy business. She has supported the establishment of multiple new GP clinics, guided numerous practices through accreditation, and mentored many newer practice managers. Over the past decade, she has provided operational and strategic support to a wide range of clinics.
Carol is passionate about helping practices grow and improve, with a particular focus on quality improvement and accreditation. She works closely with teams to develop practical systems and tailored documentation, including policy and procedure manuals (including online platforms), employment documentation and business continuity plans. She is also experienced in recruiting and training support staff.
A strong advocate for education and professional development, Carol previously worked as a lead trainer, assessor, and mentor for the Certificate III in Business Administration (Medical).
Earlier in her career, Carol worked as a medical scientist and research technician, developing strong analytical and research skills that continue to support her work as a practice manager and consultant.
A member of the Australian Association of Practice Managers since 2004
Over 18 years of use of Best Practice Software with experience in software setup and staff training
Trainer and Assessor- Cert III Business Management (Med).
Bookkeeping experience of over 20 years and use of Xero.
Experience implementing quality improvement processes, such as adopting innovative technologies to enhance the patient experience and improve operational efficiencies.
Proud to have been a mentor in the AAPM Mentoring Program 2017 to 2019 supporting and developing less experienced practice managers.
Education
Plenty Training
Cert IV Training and Assessment TAE40116 2019
HealthCert
Skin Cancer Business Management Course (Online) 2017
University of New England
Diploma of Practice Management 2010
Auckland University
BSc. Biochemistry
Activities & Affiliations
AGPAL Co-Surveyor since 2021
AAPM Fellowship 2019
Trainer & Assessor Wesley Institute of Training 2018-2021
Mentor in AAPM program from 2017 to 2019
Certified Practice Manager CPMAAPM since 2013
Member of AAPM since 2004
Get in touch
We know that finding the right practice management consultant to work with you on your practice is a choice not to be taken lightly. Let’s have a chat to talk through your needs, and the scope of your goals.