About

Professionalism , Integrity Excellence.

 


Carol Harding- Practice Management Consultant & Director

Carol Harding is the Owner and Director of Aspire Medical Practice Management. She is an AAPM Fellow, an industry trainer, and accreditation co-surveyor, with over 21 years’ experience in the general practice sector.

Carol managed a large multi-site general practice for more than 11 years before establishing her consultancy business. She has supported the establishment of multiple new GP clinics, guided numerous practices through accreditation, and mentored many newer practice managers. Over the past decade, she has provided operational and strategic support to a wide range of clinics.

Carol is passionate about helping practices grow and improve, with a particular focus on quality improvement and accreditation. She works closely with teams to develop practical systems and tailored documentation, including policy and procedure manuals (including online platforms), employment documentation and business continuity plans. She is also experienced in recruiting and training support staff.

A strong advocate for education and professional development, Carol previously worked as a lead trainer, assessor, and mentor for the Certificate III in Business Administration (Medical).

Earlier in her career, Carol worked as a medical scientist and research technician, developing strong analytical and research skills that continue to support her work as a practice manager and consultant.

  • A member of the Australian Association of Practice Managers since 2004

  • Over 18 years of use of Best Practice Software with experience in software setup and staff training

  • Trainer and Assessor- Cert III Business Management (Med).

  • Bookkeeping experience of over 20 years and use of Xero.

  • Experience implementing quality improvement processes, such as adopting innovative technologies to enhance the patient experience and improve operational efficiencies.

  • Proud to have been a mentor in the AAPM Mentoring Program 2017 to 2019 supporting and developing less experienced practice managers.

Education

Plenty Training
Cert IV Training and Assessment TAE40116 2019

HealthCert
Skin Cancer Business Management Course (Online) 2017

University of New England
Diploma of Practice Management 2010

Auckland University
BSc. Biochemistry                      

Activities & Affiliations

  • AGPAL Co-Surveyor since 2021

  • AAPM Fellowship 2019

  • Trainer & Assessor Wesley Institute of Training 2018-2021

  • Mentor in AAPM program from 2017 to 2019

  • Certified Practice Manager CPMAAPM since 2013

  • Member of AAPM since 2004



 

Get in touch

We know that finding the right practice management consultant to work with you on your practice is a choice not to be taken lightly. Let’s have a chat to talk through your needs, and the scope of your goals.

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